Cleaning Service Agreement Template

A Cleaning Service Agreement sets out the terms between a cleaning provider and a client — the property, the scope of work, how often the cleaning happens, the rate, and how supplies and access are handled. Residential cleaners, commercial janitorial companies, and independent housekeepers use one so both sides agree in writing on what rooms and tasks are included, the schedule, the price, and who provides supplies and keys before the first visit. Typical fields include the provider and client names and contact details, the service address, the scope and frequency, the rate and payment terms, the supplies and access arrangements, cancellation terms, and a dated signature block for each party.

The agreement only protects both sides once it is signed, which is why this layout keeps the scope, schedule, and rate details readable and places the two-party signature block, with printed name, signature, and date, right at the end. To be clear, this is a general-purpose layout with the sections most cleaning agreements include — not legal advice. Liability, access, and cancellation rules vary, so have an attorney review the wording before you rely on it.

How teams use this form

An independent housekeeper signs the agreement with each new client before the first clean, using the scope section to list exactly which rooms and tasks are covered. A commercial janitorial company sets a nightly schedule and uses the access section to record alarm codes and key handling. A residential cleaning business references the rate and cancellation sections when a client asks to skip or add a visit. The common thread: no signed agreement, no first clean.

Customize the terms before signing

Open the Word (DOCX) download to edit the scope checklist, set your own rate and payment schedule, and adjust the frequency and cancellation window. Add your business name and logo, insert your liability, breakage, or insurance language, and record whether you or the client provides cleaning supplies and equipment. The fillable PDF is ready to sign on paper or on a device; keep the signature lines intact so the finished agreement is complete.

Common mistakes to avoid

Do not leave the scope vague — "general cleaning" invites disputes, while a room-by-room task list does not. Do not skip the supplies and access section, since who brings products and how the cleaner gets in are common friction points. Do not omit the cancellation terms that protect a booked slot. And do not forget that both the provider and the client must sign and date the agreement for it to bind either of them.

Example scenario

A homeowner hires a cleaning service for a weekly clean. The agreement lists the rooms and tasks covered, a weekly Friday schedule, a per-visit rate billed monthly, the cleaner providing all supplies, and a lockbox code for access. Both sign and date two copies before the first visit and each keeps one. When the client later adds a deep-clean of the garage, they note it as an add-on rather than rewriting the whole agreement.

Choosing PDF or Word

This page offers a printable fillable PDF and an editable Word (DOCX) file. Use the Word file when you need to change the scope, rate, or access terms before printing, and the PDF when the details are set and you just need to fill and sign. Both include a dated, two-party signature block so the agreement is ready to use.